Southwest Optical Supply is a family owned optical supplier dedicated to giving our customers professional knowledgeable service.

Our contact information

By email:
info@swopticalusa.com

By standard mail:
Southwest Optical Supply
10207 Juniper Avenue
Yucaipa, Calif 92399

By phone:
(800) 366-3041 (between 8:30 a.m. and 5 p.m. PST)

swopticalusa@yahoo.com

Refund, Returns and Cancellation Policies:

Contact Southwest Optical Supply's return department at (800) 366-3041 to request a Return Authorization Number. Returns can be sent to: Southwest Optical Supply 10207 Juniper Avenue Yucaipa, CA 92399

Items shipped as per your order should not be returned for credit unless defective. Credit cannot be issued if an item has been misused or if an item is returned after 90 days. All non-defective returns must be returned in the original packaging and in resellable condition. Returns may be subject to a restocking fee.

Cancelled orders for special order items may be subject to a restocking fee.

All concealed shortages or damages on merchandise shipped direct from Southwest Optical Supply, must be reported within 48 hours to our customer service office by PHONE(800) 366-3041; FAX (909) 790-4120 or EMAIL swopticalusa@yahoo.com. It is the customer's responsibility to keep all packaging materials pending an insurance investigation.

If merchandise arrives with visible exterior damange, no matter how slight, it is the customer's responsibility to write on the carrier's delivery receipt "received in damaged condition" and report damages immediately to Southwest Optical Supply's claim department by PHONE (800) 366-3041; FAX (909)790-4120 or EMAIL swopticalusa@yahoo.com

To check on the status of an order, please call (800) 366-3041.

Prices subject to change without notice. You may ask us to quaote on items before placing an order.
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